This has the stench of a man looking to make a name for himself, not someone that’s doing what’s best for Apple or more importantly, its customers. To take one of the most heralded retail experiences in the world and gut it, stripping it of everything that makes an Apple store what it is, just doesn’t make sense.
Jim Dalrymple, speaking of the new retail boss, John Browett, and quoted by Marco Arment, who added:
Bingo.
Nobody has ever walked into an Apple store and said, “I wish this was more like other retail stores.”
http://www.marco.org/2012/08/16/apple-boss-tries-to-gut-retail-operation
(Source: loopinsight.com)
